Thank you for shopping with us! We strive to deliver your products as quickly and securely as possible. Please read our shipping policy below for more details on how we handle your orders.

Processing Time:

• All orders are processed within 1-3 business days, Monday through Friday, excluding holidays.

• Once your order is processed, you will receive an email notification with tracking information (if applicable).

Shipping Methods and Rates:

• We offer several shipping options, including standard, expedited, and express shipping. Rates are calculated based on the weight of the items and your location.

• Free standard shipping may be available for orders over a certain amount (e.g., $50 or more). Please check our website for any current promotions.

Shipping Time:

• Delivery times may vary depending on the shipping method chosen, your location, and any unforeseen delays.

• Standard shipping typically takes 5-7 business days.

• Expedited and express shipping options are available for faster delivery.

International Shipping:

• Currently, we only ship within the United States. We do not offer international shipping at this time.

Address Accuracy:

• Please ensure that your shipping address is accurate before completing your order. We are not responsible for any delays or misdeliveries due to incorrect information provided.

Lost or Damaged Items:

• If your order is lost or damaged during transit, please contact us within 7 days of receiving your order. We will assist in resolving the issue as quickly as possible.

Order Tracking:

• Once your order has shipped, you will receive tracking information via email. Please note that tracking may take up to 24 hours to update.

Return and Exchange Policy:

• Please refer to our Return and Exchange Policy for more details about returning or exchanging items.

Contact Us:

• Address: 311 George Kostas Drive, Logan, WV 25601

• Phone: (304) 688-9970

• Email: HatfieldandMcCoyDTF@gmail.com

Thank you for choosing Hatfield & McCoy DTF!